Boggom’s wooden, leather and ceramic products are all lovingly crafted by hand. Wooden products can contain slight variations, imperfections and blemishes in the wood. Leather is an organic material, and therefore can show scars or other marks of the animal’s life. These marks and variations are what make leather a beautiful medium as every mark tells a story and makes your product unique.

By purchasing handmade goods from Boggom, you understand and accept the nature of handmade goods as containing some blemishes, imperfections and slight variations in the material and products.

The Boggom logo is your guarantee of quality craftsmanship. The logo will be lasered, embossed or otherwise crafted onto the product where possible, thus ensuring you’re not buying a ‘grey’ or inferior product.

If for any reason you are not satisfied with the quality of the item I supplied, I will gladly replace your product (if it is not a personalised item). The product will need to be in its original condition and packaging.

Please note that you are responsible for providing the correct information regarding the product you buy, as well as the delivery address. You are liable for any additional shipping that occurs due to incorrectly placed orders.

I will gladly exchange your vellies if a different size is required. The vellies will need to be in its original condition and packaging, and you will be responsible for shipping costs.

I don’t do refunds. I will however gladly exchange any Boggom product, provided the product is returned in its original condition and packaging.

You are responsible for any additional shipping that occurs if no-one is available to take delivery of your parcel.

I reserve the right to adjust shipping costs without prior notice.